Privacy Policy
Your tale is yours, and we are honored to receive it.
At Madsto, we know your personal information is more than just a stream of data; it is an agreement of trust between us. We are committed to maintaining your privacy because we believe that trust is the bedrock of any authentic relationship.
While browsing collections, signing up for updates, or placing orders, we treat your personal information with dignity and respect. We collect only what is necessary to make your experience enjoyable—and nothing more.
Information We Collect
In order to better serve you and provide a seamless shopping experience, we may collect the following categories of information:
Personal Details: This includes your name, email address, phone number, and shipping address. We use this information solely for the purposes of processing and shipping your orders to you in a timely and precise manner.
Payment Information: All payment transactions are performed securely through PCI-DSS-compliant gateways that follow the industry's best payment security practices. Your credit/debit card numbers and CVV particulars will not be saved in our servers for your financial safety.
Account & Preference Information: If you set up an account or wish to receive newsletters from us, your order history and correspondence preferences may be tracked. The information gives us the extra edge to personalize our correspondence and product recommendations most relevant to you, thus enhancing your shopping experience.
Usage Data: With the use of cookies and other analytical tools, we may collect non-identifiable data on the websites you visit, how long you stay on our website, and your interaction with various sections. All these serve to enhance our usability and related content to our site.
The Purpose of Using Your Information
Your data will be used for the following purposes only:
To Confirm, Process, and Ship Your Orders: All in all, ensuring that your purchases are taken care of from confirmation and right through to delivery.
To Communicate Updates Regarding Your Order: Making sure you are kept in the loop about your order, from dispatching and tracking.
To Give Tailored Suggestions: Styling tips and info relevant to your taste for a more enjoyable shopping experience.
To Provide Other Relevant Updates: Learning about new collections, special offers, or restocks, only if you prefer to hear about them.
To Improve Your Experience on the Website: Apply analytics and customer feedback to improve the workings and relevance of content on our website.
Your Consent & Control
By using the website, you consent to the collection of your information and its use as aforementioned. However, you are always in control of your information:
Unsubscribe from Promotional Emails: You can unsubscribe from promotional communications at any stage through an unsubscribe link contained in emails we send you.
Access, Correct, or Delete Your Personal Data: You can request for access to, correction of, or deletion of your personal data.
Promotional Emails Unsubscription: Anytime unsubscribing from promotional mails is available, and clicking the unsubscribe link within any of the emails you receive will take care of it.
Personal Data Access, Correction, or Deletion: You may ask for access/ correction to or deletion of your personal data by contacting us. Such requests shall be responded to as quickly as possible and in accordance with the applicable law.
Data Security:
Privacy through sophisticated digital protection, our site implements SSL encryption. Such encryption ensures that all transfer of data between your browser and our servers is always secured. The payment transaction occurs with an exclusive platform that meets the PCI-DSS requirement whereby the highest payment security is considered.
Data Sharing:
We never sell, trade or rent your personal information to anyone. Sharing of data will only be with trustworthy service providers, delivery partners or payment gateways for the purposes of order fulfilment and/or improving customer experience. These service providers are contractually bounded to protect this data and its usage is strictly as per defined by Madsto